Welcome to Best Swimming Equipment (“uswatersportsgear.com”). These Terms and Conditions govern your use of our website and purchases of our high-performance swimwear and aquatic gear. By accessing our site or making a purchase, you agree to comply with these terms.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is intended for competitive swimmers, coaches, and aquatic athletes aged 18+ or with parental supervision. By using our site, you confirm you meet these criteria.

1.2 Intellectual Property

All content (text, images, logos, product designs) on uswatersportsgear.com is our exclusive property or licensed to us. You may not reproduce, distribute, or create derivative works without our written permission.

Competition Swimmer’s Note: While we encourage athletes to share their experiences with our gear, please respect our intellectual property rights when posting reviews or social media content featuring our products.

2. Products and Services

2.1 Product Descriptions

We specialize in competition-grade swimwear including:

  • Men’s Competition Swimwear & Jammers
  • Kneesuits & Kneeskins
  • Technical Swim Gear (Hand Paddles, Kickboards)
  • Performance Goggles and Accessories
  • Triathlon and Open Water Equipment

We make every effort to display products accurately, but colors may vary slightly due to monitor settings.

2.2 Product Availability

As a specialist retailer, some competition items may have limited stock. We’ll notify you promptly if an item becomes unavailable after ordering.

2.3 Prescription Products

Prescription goggles are custom medical equipment and cannot be returned for hygiene reasons (see Section 5).

3. Orders and Payments

3.1 Order Process

Orders are processed within 1-2 business days. You’ll receive an order confirmation email with details.

3.2 Pricing

All prices are in USD. We reserve the right to adjust prices due to supplier changes, though this won’t affect confirmed orders.

3.3 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Payment is processed at checkout. For security, we don’t store full payment details on our servers.

3.4 International Orders

We ship worldwide except to certain remote areas in Asia and other unsupported regions. International customers are responsible for any customs duties or import taxes.

4. Shipping and Delivery

4.1 Shipping Options

We offer two shipping methods:

  • Standard Shipping: $12.95 via DHL/FedEx (10-15 business days after dispatch)
  • Free Shipping: For orders over $50 via EMS (15-25 business days after dispatch)

4.2 Delivery Times

Delivery estimates begin when your order ships, not when placed. Processing takes 1-2 business days. International deliveries may take longer due to customs.

Competition Planning Tip: For time-sensitive competition gear, please order well in advance of your event date to account for potential shipping delays.

4.3 Delivery Issues

If your package appears lost or damaged:

  1. Contact the carrier first using your tracking number
  2. If unresolved, email us at [email protected] within 14 days of expected delivery

5. Returns and Exchanges

5.1 Return Policy

We accept returns within 15 days of delivery for most unworn, unwashed items with original tags. Exceptions:

  • Prescription Goggles (custom medical equipment)
  • Children’s Swim Caps (hygiene reasons)
  • Used competition suits (jammers, kneeskins, racing suits)

5.2 Return Process

  1. Email [email protected] with your order number and return reason
  2. We’ll provide a Return Authorization (RMA) within 24 business hours
  3. Ship items back with original packaging and tags
  4. Refunds processed within 3-5 business days after inspection

5.3 Refund Details

  • Original shipping costs are non-refundable
  • Refunds issued to original payment method
  • International refunds processed in USD (conversion handled by your bank)

5.4 Exchanges

For size exchanges:

  1. Follow standard return process
  2. Specify replacement item in your email
  3. We’ll ship once return is received (additional shipping may apply)

6. User Responsibilities

6.1 Account Security

If you create an account, you’re responsible for maintaining confidentiality of your login details.

6.2 Product Selection

You’re responsible for:

  • Selecting appropriate products for your needs
  • Providing accurate sizing information
  • Reading product descriptions carefully

Sizing Assistance: Our aquatic specialists are available to provide sizing recommendations for competition gear before purchase.

6.3 Prohibited Conduct

You agree not to:

  • Use our site for any illegal purpose
  • Attempt to gain unauthorized access to our systems
  • Make fraudulent purchases
  • Misuse our return policy

7. Liability and Disputes

7.1 Product Use

Our products are designed for competitive swimming. We’re not liable for:

  • Injury from improper use
  • Performance issues due to incorrect sizing or product selection
  • Wear and tear from normal use

7.2 Limitation of Liability

Our maximum liability is limited to the purchase price of the product in question. We’re not liable for consequential damages.

7.3 Governing Law

These terms are governed by Washington State law. Disputes will be resolved in Seattle courts.

8. Policy Changes

We may update these terms periodically. The “Last Updated” date at the bottom will reflect changes. Continued use after changes constitutes acceptance.

9. Contact Information

For questions about these Terms:

Best Swimming Equipment
3295 Scenicview Drive
Seattle, US 98161
Email: [email protected]

Last Updated: [Insert Date]